Terms of processing personal information

Terms of personal information processing

(for use on the company's website when sending messages, requests via the feedback form, as well as when using the client's personal account)

1. Provision of information by the Client:

1.1. When registering on the website nordtec.kz (hereinafter referred to as the "Site"), the Client provides the following information: Last name, First name, email address, contact phone number.

When submitting an Application, the Client can provide the following information: last name, first name, patronymic name of the consignee, address for delivery of the cargo, contact phone number.

1.2. By providing their personal data, the Client agrees to their processing (up to the Client's withdrawal of their consent to the processing of their personal data) by the company TOO Nord TEK (hereinafter referred to as the "Company"), for the purpose of the Company and/or its partners fulfilling their obligations to the Client, providing services, providing reference information, and also agrees to receive advertising and informational messages and service messages.

When processing the Client's personal data, the Company is guided by the Federal Law "On Personal Data", the Federal Law "On Advertising" and local regulatory documents.

1.2.1. If the Client wishes to clarify his personal data, block it or destroy it if the personal data is incomplete, outdated, inaccurate, illegally obtained or is not necessary for the stated purpose of processing, or if the Client wishes to revoke his consent to the processing of personal data or eliminate illegal actions of Nord TEK LLC in relation to his personal data, he must send an official request to the Company in the manner prescribed by the Policy of Nord TEK LLC regarding the processing of personal data.

If the Client wishes to delete his account on the Site, the Client shall contact the Customer Service with a corresponding request. This action does not imply the revocation of the Client's consent to the processing of his personal data, which, in accordance with the current legislation, occurs in the manner prescribed by paragraph 1 of this clause.

1.3. Use of information provided by the Client and received by the Company.

1.3.1 The Seller uses the data provided by the Client during the entire period of the Client's registration on the Site for the following purposes: registration/authorization of the Client on the Site; processing of the Client's Applications and fulfillment of its obligations to the Client; to carry out activities to promote goods and services; evaluation and analysis of the Site's operation; determining the winner in promotions held by the Company; analysis of the Client's purchasing characteristics and provision of personal recommendations; informing the Client about promotions, discounts and special offers via electronic and SMS mailings.

1.3.2. The Seller has the right to send the Client messages of an advertising and informational nature. If the Client does not wish to receive messages of an advertising and informational nature from the Seller, he must change the corresponding subscription settings in the relevant section of the Personal Account. From the moment the specified settings are changed, the Company's mailing lists may be received for 3 days, which is due to the specifics of the operation and interaction of information systems, as well as the terms of agreements with counterparties that send advertising and informational messages in the interests of the Company. The Client cannot refuse to receive service messages for technical reasons. Service messages are those sent to the email address specified during registration on the Site, as well as via SMS messages and/or push notifications and through the Customer Service to the phone number specified during registration and/or when submitting the Application, about the status of the Application.

2. Provision and transfer of information received by the Company:

2.1. The Company undertakes not to transfer the information received from the Client to third parties. It is not considered a violation for the Company to provide information to agents and third parties acting on the basis of an agreement with the Company for the fulfillment of obligations to the Client and only within the framework of agreements. The Company’s transfer of Client data to third parties in an anonymous form for the purpose of evaluating and analyzing the operation of the Site, analyzing the Client’s purchasing characteristics, and providing personal recommendations shall not be considered a violation of this clause.

2.2. The transfer of information in accordance with the reasonable and applicable requirements of the legislation of the Republic of Kazakhstan shall not be considered a violation of obligations.

2.3. The Company has the right to use "cookie" technology. "Cookies" do not contain confidential information and are not transferred to third parties.

2.4. The Company receives information about the IP address of the visitor to the nordtec.kz Site and information about the link from which the visitor came. This information is not used to identify the person ty of the visitor.

2.5. The Company shall not be liable for information provided by the Client on the Site in a publicly accessible form.

2.6. When processing personal data, the Company shall take the necessary and sufficient organizational and technical measures to protect personal data from unauthorized access to them, as well as from other illegal actions in relation to personal data.